AI Enablement & Operations

I’m the person who makes new AI tools actually work for a team. I build the custom skills, source-of-truth documents and training that turn AI from a novelty into part of everyday work.

20+

custom AI skills built around each client’s brand voice

1

new AI service the agency now offers clients

Biweekly

AI strategy sessions with agency leadership

Featured Work in AI Enablement & Operations

Leads AI adoption for the agency: team trainings, biweekly strategy with leadership and an AI search plan
20 shared AI skills and a source of truth for every client, now part of the team’s everyday work
Co-created a new AI service the agency now offers to clients

How I Bring AI Into a Team

Find the friction

I start by learning where the team loses time: briefs, first drafts, research, reporting.

Build the source of truth

Brand voice, audience and messaging for each client, documented once so every AI tool works from the same facts.

Build the skills

Custom AI skills for the team’s real tasks, tailored to each client and tested before anyone relies on them.

Train and keep it going

Hands-on trainings, ongoing support and regular strategy sessions with leadership, so the habits stick.

“Holly has a real instinct for AI. She sees where it will actually help a team, builds the tools to make it happen and then teaches people to use them with confidence. She doesn’t just adopt new tools; she gets everyone else comfortable with them too.”

~ Crystal H., AI Systems Builder and Product Leader, Influence Board

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